At Rekine, we understand how important it is for you to receive your purchase quickly and securely. That's why we offer reliable shipping to meet your needs.At present, our logistics only supports delivery to the United States and do not currently offer international shipping. For shopping on our website, we only charge product costs and logistics costs, other than that, we will not charge you taxes. The order cut-off time will be 11:00 PM China Standard Time (Shanghai).
Payment confirmation
processing
shipping
-
Shipping takes approximately 9 to 15 business days to reach the destination.
-
When your order ships, we will send you an email notification with an tracking number.
-
Shipping fee: We charge $5.99 if the total order amount is less than $79. We ship for free on orders totaling equal to or over $79.
Delivery
- Please Note: The time you receive your order is the sum of the order processing time and shipping time, if you order a T-shirt, it will need 1-3 business days of processing time and then 9-15 business days of shipping time. Therefore, you can expect to receive it in 10-18 business days.
- The system will automatically match the best distribution logistics according to factors such as the sales platform, product size and weight. If the street address of the order contains "PO Box", the system will review and judge based on the delivery logistics you choose. If the corresponding logistics method cannot be delivered to an address containing "PO Box", the system will determine that the order is an abnormal order, and the customer service staff will notify you to modify the address or cancel the order.
Track order status
- Order status can be tracked by itself. After your order leaves our warehouse, we will send you an email to inform you that your package has been shipped with the tracking number of the order. You can see the update within 72 hours of receiving the email.
- In the event that your package is lost or damaged during shipping, please contact us immediately.We will work with you to resolve the issue and ensure that you receive your purchase as soon as possible.
- If you want to track your order, please click Track Order for information.
- If there is no update, you can send us an email to check the details.
- At Rekine, we are committed to providing our customers with a positive and enjoyable shopping experience. If you have any questions or concerns about our Shipping Policy, please feel free to contact us at service@rekine.com.
Causes of delay
Tracking updates can be delayed when the following force majeure event happens:
- Bad weather reasons (heavy rain/tornado/flood/earthquake, etc.)
- Local reasons such as strikes, statutory holidays, major international conferences, etc.
- Shortage of peak season flights & personnel and other local reasons
Tel : +86 183 3656 6818
E-Mail : service@rekine.com
Company:Xiantao Qili Electronic Commerce Co., Ltd.
Company Address : No.649, Group 4, Huangjing Village, Longhuashan Office, Xiantao City, Hubei Province,China
Working Time : Mon - Fri 09:00-18:00(UTC+8)
On the business day, we will back to you within 24 hours